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FAQs

Have questions about storage?

Here are some answers to our frequently asked questions.
  • When can I move in?

    If there is a storage space available that meets your specific storage needs you can move in anytime.

  • How much notice needs to be given before I move out?

    We require a 10 day written notice before you move out.

  • What type of documentation do I need to provide in order to rent a space?

    We require a government issued ID (example: driver’s license, state ID, or passport)

  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis unless the customer requests otherwise.

  • How do I make a payment?

    You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

  • What forms of payments do you accept?

    Checks, money orders, VISA, MasterCard, Discover and American Express.

  • Do you sell boxes and storage supplies?

    Yes. We sell various moving supplies in our office.

  • How do I know how much storage space I will need?

    You can either use our storage calculator on our website or call our manager for assistance.

  • Do I need to bring my own lock?

    We encourage tenants to bring their own locks at time of move-in; however we also have locks available for purchase.

  • Are there any items that I am NOT able to store?

    Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

  • Do you have handcarts and dollies available at your facility?

    Yes. You are welcome to use our complimentary carts to move in.